Last Updated: January 2025

Privacy Policy – How bj99 Protects Your Data

Your privacy matters to bj99. This policy explains exactly what data we collect, why we collect it, how it is used, and what rights you have over your personal information.

Privacy Built Into Everything bj99 Does

Here is a quick look at the core privacy principles that guide how bj99 handles your personal data every single day.

Data Encryption

All data transmitted between your device and bj99 is protected using SSL/TLS encryption. Your personal and financial information is never sent in plain text across any network.

No Data Selling

bj99 does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used only to operate and improve the bj99 platform.

You Control Your Data

bj99 gives you clear rights over your personal data — including the right to access, correct, and request deletion of your information at any time through your account settings or by contacting support.

Minimal Data Collection

bj99 only collects the data that is genuinely necessary to provide you with a safe, functional, and personalised gaming experience. We do not collect data for the sake of it.

Clear Retention Limits

bj99 retains your personal data only for as long as it is needed to fulfil the purposes described in this policy or as required by applicable law. Data is securely deleted when no longer needed.

Breach Notification

In the unlikely event of a data breach that affects your personal information, bj99 will notify affected players promptly and take immediate steps to contain and remediate the incident.

1. Introduction

bj99 takes the privacy of its players seriously. This Privacy Policy explains how bj99 collects, uses, stores, and protects the personal data of players who register and use the bj99 platform, including the website at bj99.one and the bj99 mobile application.

By creating an account on bj99 or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how bj99 handles your data as described here, please do not use the platform.

This policy applies to all personal data collected by bj99 in connection with the services offered on the platform, including sports betting, casino games, account management, and customer support interactions.

Plain language commitment: bj99 has written this Privacy Policy to be as clear and straightforward as possible. If anything here is unclear, contact the support team and they will explain it to you directly.

2. Data We Collect

bj99 collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the service, and in some cases from third parties such as payment processors. The categories of data bj99 collects include:

Category Examples How Collected
Identity Data Full name, date of birth, gender, nationality Registration form, KYC verification
Contact Data Email address, phone number Registration form, account settings
Financial Data Payment method details, transaction history Deposit and withdrawal processes
Technical Data IP address, device type, browser, operating system Automatically on platform access
Usage Data Pages visited, games played, bets placed, session duration Automatically during platform use
Communications Data Support chat logs, email correspondence When you contact bj99 support
Verification Data Government ID, proof of address, selfie KYC verification process

bj99 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or for responsible gaming purposes with your explicit consent.

3. How We Use Your Data

bj99 uses the personal data it collects for specific, legitimate purposes. Your data is never used in ways that are incompatible with the purposes for which it was collected. The main ways bj99 uses your data are:

  • To create and manage your bj99 account and verify your identity.
  • To process deposits, withdrawals, and other financial transactions on the platform.
  • To provide you with access to sports betting, casino games, and all other bj99 services.
  • To send you important account notifications, including security alerts and transaction confirmations.
  • To personalise your experience on bj99, including recomm ending games and promotions that may be relevant to you.
  • To detect and prevent fraud, money laundering, and other prohibited activities on the platform.
  • To comply with legal and regulatory obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
  • To respond to your support queries and resolve any disputes or complaints.
  • To analyse platform usage and improve the bj99 service over time.
  • To send you marketing communications about bj99 offers and promotions, where you have given consent or where bj99 has a legitimate interest in doing so.

Marketing opt-out: If you no longer wish to receive promotional emails from bj99, you can unsubscribe at any time using the link in any marketing email or by updating your communication preferences in your account settings.

5. Data Sharing

bj99 does not sell your personal data. However, bj99 may share your data with trusted third parties in the following circumstances:

  • Payment processors: To facilitate deposits and withdrawals, bj99 shares necessary financial data with payment service providers. These providers are contractually bound to handle your data securely.
  • Identity verification providers: bj99 uses third-party KYC services to verify player identities. These providers receive only the data necessary to complete the verification process.
  • Fraud prevention services: bj99 may share data with fraud detection and prevention partners to protect the platform and its players from financial crime.
  • Regulatory authorities: bj99 may be required to disclose player data to law enforcement agencies, regulators, or courts when legally obligated to do so.
  • Technology providers: bj99 uses third-party software and infrastructure providers to operate the platform. These providers act as data processors and are bound by strict data protection agreements.

All third parties with whom bj99 shares data are required to maintain appropriate security standards and to use your data only for the specific purposes for which it was shared.

6. Cookies and Tracking Technologies

bj99 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the service. The types of cookies bj99 uses include:

  • Essential cookies: Required for the platform to function. These cannot be disabled as they are necessary for core features like login sessions and security.
  • Analytics cookies: Help bj99 understand how players navigate the platform so that the service can be improved. Data collected is aggregated and anonymised where possible.
  • Preference cookies: Remember your settings and preferences, such as language and display options, so you do not have to re-enter them each visit.
  • Marketing cookies: Used to deliver relevant promotions and offers. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the bj99 platform.

7. Data Retention

bj99 retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. Specific retention periods include:

  • Account and identity data is retained for a minimum of five years after account closure to comply with anti-money laundering regulations.
  • Transaction records are retained for a minimum of five years for financial compliance purposes.
  • Support communications are retained for up to three years after the interaction is resolved.
  • Technical and usage data collected for analytics purposes is typically retained for up to 24 months before being anonymised or deleted.

When data is no longer required, bj99 securely deletes or anonymises it so that it can no longer be linked back to you as an individual.

8. Security Measures

bj99 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, or misuse. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and the bj99 platform.
  • Encrypted storage of sensitive data, including passwords and financial information, at rest.
  • Access controls that restrict internal access to personal data on a strict need-to-know basis.
  • Regular security audits and vulnerability assessments of the bj99 platform and infrastructure.
  • Two-factor authentication (2FA) available to all players to protect account access.
  • Staff training on data protection and security best practices.

Your role in security: While bj99 takes every reasonable step to protect your data, you also play an important part. Use a strong, unique password for your bj99 account and enable 2FA to add an extra layer of protection.

9. Your Privacy Rights

As a bj99 player, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting the bj99 support team or using the relevant options in your account settings.

Right to Access

You can request a copy of the personal data bj99 holds about you at any time. bj99 will respond to access requests within 30 days.

Right to Rectification

If any of the personal data bj99 holds about you is inaccurate or incomplete, you have the right to request that it be corrected.

Right to Erasure

You can request that bj99 delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.

Right to Restrict Processing

You can ask bj99 to restrict the processing of your data in certain circumstances, for example while a dispute about its accuracy is being resolved.

Right to Data Portability

Where processing is based on your consent or a contract, you can request that bj99 provide your data in a structured, machine-readable format so you can transfer it to another service.

Right to Object

You have the right to object to bj99 processing your data for direct marketing purposes at any time. You can also object to processing based on legitimate interests in certain circumstances.

10. Minors

The bj99 platform is strictly for adults aged 18 and over. bj99 does not knowingly collect personal data from anyone under the age of 18. If bj99 becomes aware that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be closed.

If you believe a minor has registered on bj99 or provided personal data to the platform, please contact the support team immediately so that the matter can be investigated and resolved without delay.

11. Changes to This Privacy Policy

bj99 may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or industry best practices. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how bj99 uses your personal data, bj99 will notify registered players by email or through an in-platform notification before the changes take effect. Continued use of the bj99 platform after a policy update constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how bj99 handles your personal data, please get in touch with the bj99 support team. We are available 24 hours a day, seven days a week.

  • Live Chat: Available directly on the bj99 platform for the fastest response.
  • Email: [email protected]
  • FAQ: Visit the FAQ page for answers to common questions about your account and data.

Response time: bj99 aims to respond to all privacy-related requests within 30 days. For complex requests, bj99 may extend this period by a further 30 days and will notify you if this is the case.

Your Data Is Safe. Now Enjoy the Game.

bj99 is built on trust. Register your free account today and experience sports betting and casino games on a platform that genuinely puts your privacy first.